Returns, refunds & terms.

Returns and Refunds Policy

At Used Carpet Tiles Ireland, customer satisfaction is important. The business mainly sells used and reclaimed carpet tiles, but may also occasionally offer unused carpet tiles from job lots. If a customer is not satisfied with a purchase, returns are accepted within 30 days of delivery or collection, subject to the conditions below.

Eligibility for Returns

• Items must be returned within 30 days of delivery or collection.
• Goods must be returned in the same condition as sold, taking into account the nature of used carpet tiles or any unused job lot tiles supplied.
• Proof of purchase must be provided.
• Returns may be refused where goods have been cut, installed, altered, damaged after delivery, or used beyond reasonable inspection.

Return Methods

Returns may be made in either of the following ways:

• By arranging to bring the goods back in person.
• By mailing or couriering the goods back.

Customers should contact Used Carpet Tiles Ireland before returning goods so that return instructions can be confirmed.

Return Costs

Unless the goods are faulty, damaged on arrival, or incorrectly supplied, the customer is responsible for the cost of returning the goods.

Refunds

Once returned goods are received and inspected, Used Carpet Tiles Ireland will confirm whether the refund is approved. Where approved, refunds will be issued to the original payment method within a reasonable period. Processing times may vary depending on the payment provider.

Faulty, Damaged, or Incorrect Goods

If goods are faulty, damaged on arrival, or not the items ordered, customers should contact Used Carpet Tiles Ireland as soon as possible at dom@usedcarpettiles.ie. In these cases, an appropriate remedy may be offered, including replacement, refund, or another suitable resolution.

Contact for Returns

Email: dom@usedcarpettiles.ie

Website: usedcarpettiles.ie

Terms and Conditions

These Terms and Conditions govern the use of the Used Carpet Tiles Ireland website and the purchase of goods from Used Carpet Tiles Ireland.

1. Business Information

Business name: Used Carpet Tiles Ireland (Usedcarpettiles.ie)

Website: usedcarpettiles.ie

Email: dom@usedcarpettiles.ie

2. Products

Used Carpet Tiles Ireland sells used and reclaimed carpet tiles and may also occasionally sell unused carpet tiles from job lots. Where products are used or reclaimed, variations in shade, texture, backing, wear, markings, and overall condition may occur. Minor imperfections and signs of previous use form part of the nature of second-hand goods. Any unused job lot tiles will be described as such in the relevant product listing where applicable.

3. Product Descriptions

Every effort is made to ensure product descriptions, photographs, and quantities are as accurate as possible. However, images are for general guidance only, and slight differences in colour or condition may occur due to screen settings, lighting, batch variation, and the nature of used or surplus materials.

4. Orders

All orders are subject to availability and acceptance. Used Carpet Tiles Ireland reserves the right to refuse, cancel, or limit an order where necessary, including in cases of pricing errors, stock discrepancies, or suspected misuse of the website.

5. Prices and Payment

All prices displayed on the website are in euro unless otherwise stated. Prices may be updated at any time, but any change will not affect an order that has already been accepted and paid for.

6. Delivery and Collection

Where delivery is offered, delivery timeframes are estimates only and are not guaranteed. Delays may arise due to courier issues, traffic, stock handling, or circumstances outside reasonable control. Where collection is arranged, customers must collect within the agreed timeframe.

7. Returns and Refunds

Returns and refunds are handled in accordance with the Returns and Refunds Policy above.

8. Customer Responsibility

Customers are responsible for ensuring that the goods ordered are suitable for their intended use, including checking quantities, dimensions, colour expectations, and suitability for the area in which the carpet tiles will be installed.

9. Limitation of Liability

To the fullest extent permitted by law, Used Carpet Tiles Ireland will not be liable for indirect, incidental, or consequential loss arising from the use, resale, delay, or installation of goods purchased. Nothing in these Terms and Conditions excludes or limits any consumer rights that cannot legally be excluded under Irish law.

10. Website Use

Customers must not misuse the website, attempt unauthorised access, introduce malicious code, or use the website in any way that may damage, disrupt, or impair its operation.

11. Changes to These Terms

Used Carpet Tiles Ireland may update these policies from time to time. The version published on the website at the time of purchase will apply to that order.

12. Governing Law

These Terms and Conditions are governed by the laws of Ireland. Any dispute arising in connection with the website or the sale of goods will be subject to the jurisdiction of the Irish courts.

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Returns Summary

Returns accepted within 30 days of delivery or collection. Customers may return goods in person or by post/courier. Returned goods must be in the same condition as sold, allowing for the nature of used carpet tiles or unused job lot tiles.

Terms Summary

Used Carpet Tiles Ireland sells used and reclaimed carpet tiles and may also occasionally offer unused job lot tiles. Product condition and specification may vary, so customers should review descriptions carefully before purchase. These policies are governed by Irish law.